Our Process

So you have decided to work with First Call Digital
Agency, what will that look like?

When you choose to work with us, we want to ensure that you have a seamless and positive experience from commitment zone to the freedom zone. First Call Digital Agency prides ourselves on our attention to detail, timely communication, and commitment to delivering high-quality results.

The Commitment Zone:

The moment you decide you want a healthier more functional marketing engine.

If you have found yourself at this point you have probably asked yourself things like:

-Why isn’t my business ranking on Google?
-What are my competitors doing differently?
-Do I even need social media?
-Why is my Google listing wrong?
-How do I reply to reviews?
-Should I be writing content?
-What kind of marketing matters the most?

In order to answer these questions for your business First Call Digital Agency does a Total Online Presence Audit (TOPA)


The TOPA portion of the process will take us about 2 weeks. During this time we are going to do a comprehensive assessment of your website, your brand, and any marketing you have done. This could include:

  • A Full Web Assessment
  • On-page SEO
  • Off-page SEO
  • Social Profiles
  • Google My Business
  • Citations
  • Online Reputation
  • Competitive Landscape
From here your business has a couple of options:

The Strategy

Here at First Call Digital Agency, strategy is key. After we complete the TOPA and decide to move forward, its time to start formulating a strategy.

Everything we do needs to not just be done, but done with a purpose.

During our strategy process, we identify all the key elements of your current digital marketing and outline a clear plan to help your team and our team work together on a regimen for success.

Once we know the best possible route to get there, we start hitting the ground running

Brand Make Over

A brand guide goes beyond just Logos and Font Stylings. A brand guide is a resource document that establishes tone of voice, core messaging, color palettes, and mood elements.

Think of some the most recognizeable brands in the world: Coca-Cola red, Nike swoosh, Starbucks, Apple.

These brands aren’t just defined by their logos. They also have a specific message, target audience, color scheme, and tone that they achieve through their marketing. Even small companies can benefit from having consistency across their brand, creating recognition and trust among potential customers.

Website Redesign

At Fist Call Digital Agency, we believe that a consistent brand is the foundation of any succesful website. Once we’ve established a brand that truly captures the essence of your business, we’ll take the next step and redesign your website to reflect that brand identity.

But we don’t stop there – we also prioritize the technical aspects of website design, including search engine optimization (SEO). Our team of experts will ensure that your website not only looks great, but also performs well in search rankings. By optimizing your website for SEO, we’ll help you attract more visitors and drive more business.

The Confidence Zone:

At this point in the process we have done the research and done the work.

Once your shiny new website is launched, we get to start making our way to The Freedom Zone.

Over the next 6 months from here:

We wil focus on marketing and getting control of the engine. We will see what works and focus on making the processes even better.

We then continue that process for next 2 years until we have full command of the engine.

Marketing and building your platform the right way is a marathon not a sprint

So this process sounds pretty great to you, what do you do now?

Give us a call for a no-obligation chat about where you are and where you’d like to be. We aren’t pushy salespeople. We are just waiting to hear your questions and see how we can help answer them.